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SparkPost

SSO Login Failures Due to reCAPTCHA Configuration Issue

Degraded Lasted 8d 19h · started · SparkPost's page

Level
confirmed
Worst impact
Degraded
Components
SparkPost Application - USA
Regions
us
Down Index
27of 100

What to do

  • Check whether you use SparkPost SparkPost Application - USA in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 8d 19h it lasted.

    Anything that failed between 2026-01-27 16:39 UTC and 2026-02-05 12:22 UTC may need a replay.
  • Subscribe to SparkPost's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sparkpost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from SparkPost 3

  1. identified

    We have identified an issue affecting Single Sign-On (SSO) logins. Users authenticating via SSO are unable to access their accounts. A fix has been deployed and we expect the issue to be resolved within the next few minutes. We apologize for the inconvenience and will provide an update shortly.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ca9ee01367

Is SparkPost still down?

No, this incident was resolved 2026-02-05 12:22 UTC. For SparkPost's live state, see https://down.guide/sparkpost.

How long did it last?

8d 19h, from 2026-01-27 16:39 UTC to 2026-02-05 12:22 UTC, by the times SparkPost posted.

What was affected?

SparkPost named SparkPost Application - USA in us.

What caused it?

SparkPost hasn't published a root cause. If it does, it shows here.

Where does this come from?

SparkPost's official status page, https://status.sparkpost.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.