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SparkPost

Data processing delays

Degraded Lasted 3h 11m · started · SparkPost's page

Level
confirmed
Worst impact
Degraded
Components
Metrics API - USA, Events API - USA, SparkPost Application - USA, Event Webhooks - USA, SparkPost Application - EUROPE, Metrics API - EUROPE, Events API - EUROPE, Event Webhooks - EUROPE
Regions
eu, us
Down Index
28of 100

What to do

  • Check whether you use SparkPost Metrics API - USA, Events API - USA, SparkPost Application - USA, Event Webhooks - USA and 4 more in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 11m it lasted.

    Anything that failed between 2025-12-10 21:22 UTC and 2025-12-11 00:32 UTC may need a replay.
  • Subscribe to SparkPost's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sparkpost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from SparkPost 3

  1. investigating

    We are currently looking into a data delay. This is causing our metrics to be delayed. It is not effecting mail sending.

    provider

  2. monitoring

    Our pipeline that was having issue has recovered. We are monitoring to ensure we stay in a good state. Very sorry for the inconvenience.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-cd87de50fa

Is SparkPost still down?

No, this incident was resolved 2025-12-11 00:32 UTC. For SparkPost's live state, see https://down.guide/sparkpost.

How long did it last?

3h 11m, from 2025-12-10 21:22 UTC to 2025-12-11 00:32 UTC, by the times SparkPost posted.

What was affected?

SparkPost named Metrics API - USA, Events API - USA, SparkPost Application - USA, Event Webhooks - USA and 4 more in eu, us.

What caused it?

SparkPost hasn't published a root cause. If it does, it shows here.

Where does this come from?

SparkPost's official status page, https://status.sparkpost.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.