# Data processing delays

- Provider: [SparkPost](https://down.guide/sparkpost)
- Level: confirmed
- Impact: Degraded
- lasted 3h 11m
- started 2025-12-10 21:22 UTC
- Metrics API - USA, Events API - USA, SparkPost Application - USA +5
- eu, us
- id: DWN-cd87de50fa
- Official page: https://stspg.io/scj79k0sgzm4

## Updates from SparkPost
### 2025-12-10 21:22 UTC: investigating
We are currently looking into a data delay. This is causing our metrics to be delayed. It is not effecting mail sending.

### 2025-12-11 00:23 UTC: monitoring
Our pipeline that was having issue has recovered. We are monitoring to ensure we stay in a good state. Very sorry for the inconvenience.

### 2025-12-11 00:32 UTC: resolved
This incident has been resolved.

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