# Data processing delays

- Provider: [SparkPost](https://down.guide/sparkpost)
- Level: confirmed
- Impact: Degraded
- lasted 6h 41m
- started 2025-09-12 14:55 UTC
- SparkPost Application - USA, SparkPost Application - EUROPE
- eu, us
- id: DWN-cd88a6d50c
- Official page: https://stspg.io/3wjtxt5hwdl4

## Updates from SparkPost
### 2025-09-12 14:55 UTC: identified
We are currently experiencing a data processing delay that is impacting the generation of datasets. Some of those include: health scores, Cohort data, Daily metrics, Scheduled reports, A/B testing, and email previews.

### 2025-09-12 17:00 UTC: monitoring
The issue has been fixed and we are seeing processing catch back up. We will continue to monitor while catching up. Current estimate for full recovery is 3 hours.

### 2025-09-12 20:22 UTC: monitoring
We are continuing to monitor for any further issues.

### 2025-09-12 21:36 UTC: resolved
This incident has been resolved.

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