# Outbound message delivery is delayed/slow for some SparkPost customers (EU hosted only)

- Provider: [SparkPost](https://down.guide/sparkpost)
- Level: confirmed
- Impact: Degraded
- lasted 1h 46m
- started 2025-09-24 15:34 UTC
- SMTP Delivery - EUROPE
- eu, us
- id: DWN-f7b8a6b2e4
- Official page: https://stspg.io/ct0qs3zs84gg

## Updates from SparkPost
### 2025-09-24 15:34 UTC: investigating
We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the US.)

### 2025-09-24 15:56 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-09-24 16:52 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-09-24 17:20 UTC: resolved
This incident has been resolved.

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