# This is an example incident

- Provider: [Spotify Web API](https://down.guide/spotify)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2024-06-02 09:16 UTC
- id: DWN-2bb0f53df0
- Official page: https://stspg.io/mkt1wzzjlvdy

## Updates from Spotify Web API
### 2024-06-01 09:22 UTC: monitoring
Let your users know once a fix is in place, and keep communication clear and precise.

### 2024-06-01 09:28 UTC: identified
As you continue to work through the incident, update your customers frequently.

### 2024-06-01 09:32 UTC: resolved
Empathize with those affected and let them know everything is operating as normal.

### 2024-06-01 09:58 UTC: investigating
When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

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