# Service Disruption

- Provider: [Square](https://down.guide/square)
- Level: confirmed
- Impact: Degraded
- lasted 17m
- started 2026-08-24 03:15 UTC
- id: DWN-155319be5c
- Official page: https://www.issquareup.com/incidents/01M0RW7WH62RR75JN395GCMEMZ

## Updates from Square
### 2026-08-24 03:15 UTC: investigating
We are currently experiencing intermittent disruptions with some eftpos payment processing at point of sale. As a workaround, we recommend customers use a non-eftpos card such as a Visa, Mastercard or Amex. Your ability to accept payments is our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.

### 2026-08-24 03:24 UTC: monitoring
We're beginning to see eftpos payments return to full functionality. We'll continue to monitor the situation for a short while. Thank you for your patience as our team works to resolve this issue.

### 2026-08-24 03:32 UTC: resolved
The disruption affecting eftpos payment processing for some transactions at point of sale is now resolved. We appreciate your patience throughout this resolution process.

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