# Service Disruption

- Provider: [Square](https://down.guide/square)
- Level: confirmed
- Impact: Degraded
- lasted 34m
- started 2026-09-16 18:58 UTC
- us
- id: DWN-73b04412bc
- Official page: https://www.issquareup.com/incidents/01M2NSBQ5XTW14YCR6R1HCJ7JH

## Updates from Square
### 2026-09-16 18:58 UTC: investigating
We are experiencing a disruption with Kitchen Display System (KDS). Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.

### 2026-09-16 19:26 UTC: monitoring
We have released a fix for Kitchen Display System (KDS) and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your understanding as we worked through this issue.

### 2026-09-16 19:32 UTC: resolved
The issue affecting Kitchen Display System (KDS) is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

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