# Service Disruption

- Provider: [Square](https://down.guide/square)
- Level: confirmed
- Impact: Degraded
- lasted 12m
- started 2026-09-24 21:16 UTC
- us
- id: DWN-74783db91e
- Official page: https://www.issquareup.com/incidents/01M3AME420EYW17R7DPC2A5MEF

## Updates from Square
### 2026-09-24 21:16 UTC: investigating
We are experiencing a disruption with some payment processing at point of sale. Your ability to accept payments is our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.

### 2026-09-24 21:28 UTC: resolved
JCN card processing has been restored to full functionality. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

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