# Service Disruption

- Provider: [Square](https://down.guide/square)
- Level: confirmed
- Impact: Degraded
- lasted 1h 47m
- started 2026-09-27 04:08 UTC
- id: DWN-885c2ac404
- Official page: https://www.issquareup.com/incidents/01M3GGST1GJWARWN1WHSS4YF61

## Updates from Square
### 2026-09-27 01:30 UTC: monitoring
We experienced widespread elevated latency and service errors across Square. Services have largely recovered, though some residual errors are still happening with Payment Authorization, Refunds, Tip Adjustments, KDS delivery, and Printing. Reporting in Dashboard is also delayed. Tip Adjustments are degraded, but can be retried for up to 36 hours after payment capture.

### 2026-09-27 05:55 UTC: resolved
Services have now recovered. Reporting in Dashboard may be delayed. Tip Adjustments that were previously failing can now be entered. We recommend doing so today.

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