# Service Disruption

- Provider: [Square](https://down.guide/square)
- Level: confirmed
- Impact: Degraded
- lasted 3h 54m
- started 2026-09-18 19:07 UTC
- us
- id: DWN-b95a5d8e80
- Official page: https://www.issquareup.com/incidents/01M2TYMMKM4F7YF70VJRE3KYFE

## Updates from Square
### 2026-09-18 19:07 UTC: investigating
We are currently experiencing a disruption with Square Online. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.

### 2026-09-18 19:17 UTC: investigating
We are currently experiencing a disruption with some Square Online sites loading slowly. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.

### 2026-09-18 23:01 UTC: resolved
The issue affecting Square Online loading times is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

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