# Service Disruption

- Provider: [Square](https://down.guide/square)
- Level: confirmed
- Impact: Degraded
- lasted 1h 4m
- started 2026-08-15 04:48 UTC
- id: DWN-d1a8e12d1f
- Official page: https://www.issquareup.com/incidents/01M01VZ3C4X8V0CW6S0G2CD016

## Updates from Square
### 2026-08-15 04:35 UTC: investigating
We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available.
Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption.

### 2026-08-15 04:49 UTC: investigating
We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available.
Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption.

### 2026-08-15 05:51 UTC: resolved
The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.

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