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Squarespace

Acuity Scheduling - Unable to Connect to Meta

Degraded Lasted 17h 43m · started · Squarespace's page

Level
confirmed
Worst impact
Degraded
Components
Acuity Scheduling
Down Index
25of 100

What to do

  • Check whether you use Squarespace Acuity Scheduling. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 17h 43m it lasted.

    Anything that failed between 2026-08-20 20:12 UTC and 2026-08-21 13:56 UTC may need a replay.
  • Subscribe to Squarespace's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=squarespace works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Squarespace 3

  1. identified

    We are currently experiencing a service disruption with the integration to Meta Services. Our Engineering team has identified the issue and is working with Meta to resolve it. We will provide an update as soon as possible.

    provider

  2. identified

    We are continuing to work on a fix for this issue.

    provider

  3. resolved

    After reviewing the impact, we’ve confirmed that this issue is limited in scope and does not affect core functionality. We’re closing this Statuspage update. Customers who continue to experience the issue should contact Support.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0e50a241d8

Is Squarespace still down?

No, this incident was resolved 2026-08-21 13:56 UTC. For Squarespace's live state, see https://down.guide/squarespace.

How long did it last?

17h 43m, from 2026-08-20 20:12 UTC to 2026-08-21 13:56 UTC, by the times Squarespace posted.

What was affected?

Squarespace named Acuity Scheduling.

What caused it?

Squarespace hasn't published a root cause. If it does, it shows here.

Where does this come from?

Squarespace's official status page, https://status.squarespace.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.