# Acuity Scheduling / Acuity doesn't load for some users

- Provider: [Squarespace](https://down.guide/squarespace)
- Level: confirmed
- Impact: Degraded
- lasted 2h 25m
- started 2025-09-24 11:12 UTC
- id: DWN-393a4cc8c1
- Official page: https://stspg.io/mmr79wrps2f2

## Updates from Squarespace
### 2025-09-24 11:12 UTC: investigating
We are currently investigating the issue.

### 2025-09-24 11:37 UTC: investigating
We are continuing to investigate the issue.

### 2025-09-24 13:34 UTC: monitoring
The issue appears isolated to a small set of users located in geographic regions affected by network outages.

### 2025-09-24 13:36 UTC: resolved
The issue appears isolated to a small set of users located in geographic regions affected by network outages.

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