# Website subscriptions are not activated

- Provider: [Squarespace](https://down.guide/squarespace)
- Level: confirmed
- Impact: Partial outage
- lasted 36m
- started 2026-04-27 17:12 UTC
- Site Loading, Accounts & Billing
- id: DWN-470a57c853
- Official page: https://stspg.io/fsh03czsmr9h

## Updates from Squarespace
### 2026-04-27 17:12 UTC: investigating
We are currently investigating an issue with website subscriptions not being activated.

### 2026-04-27 17:28 UTC: investigating
We are continuing to investigate this issue.

### 2026-04-27 17:43 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-27 17:48 UTC: resolved
This incident has been resolved.

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