# Related products not loading on product detail pages

- Provider: [Squarespace](https://down.guide/squarespace)
- Level: confirmed
- Impact: Degraded
- lasted 1h 30m
- started 2025-12-09 04:01 UTC
- Commerce
- id: DWN-55cd6689aa
- Official page: https://stspg.io/dkmcfrvwz86h

## Updates from Squarespace
### 2025-12-09 04:01 UTC: investigating
We are currently investigating reports of related products not loading on product detail pages.

### 2025-12-09 04:22 UTC: investigating
We are currently investigating reports of related products not loading on product detail pages.

### 2025-12-09 04:35 UTC: identified
We've identified the cause and the team is working on a resolution.

### 2025-12-09 04:58 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-12-09 05:20 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-12-09 05:32 UTC: resolved
This incident has been resolved.

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