# Customers unable to create new trial sites

- Provider: [Squarespace](https://down.guide/squarespace)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 42m
- started 2026-02-11 20:18 UTC
- Site Loading
- id: DWN-66b1c543ba
- Official page: https://stspg.io/gh4bky0vw838

## Updates from Squarespace
### 2026-02-11 20:18 UTC: investigating
We're investigating issues with new trial creation.

### 2026-02-11 20:39 UTC: monitoring
We're continuing to monitor this issue.

### 2026-02-11 22:00 UTC: resolved
This incident has been resolved.

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