# New Payment Methods Cannot Be Saved

- Provider: [Squarespace](https://down.guide/squarespace)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 21m
- started 2026-04-21 17:21 UTC
- Accounts & Billing
- id: DWN-7098736acc
- Official page: https://stspg.io/cdzmlhd2wpj0

## Updates from Squarespace
### 2026-04-21 17:21 UTC: investigating
We’re investigating issues with new payment details being saved.

### 2026-04-21 17:38 UTC: investigating
We are continuing to investigate this issue.

### 2026-04-21 18:13 UTC: monitoring
Issue has been mitigated and we are monitoring the fix.

### 2026-04-21 18:41 UTC: resolved
This incident has been resolved.

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