# Some Commerce features are failing to load

- Provider: [Squarespace](https://down.guide/squarespace)
- Level: confirmed
- Impact: Degraded
- lasted 2h 55m
- started 2025-09-03 20:39 UTC
- Site Loading, Commerce
- id: DWN-72bd3da816
- Official page: https://stspg.io/r816tmbbxqrx

## Updates from Squarespace
### 2025-09-03 20:39 UTC: investigating
We're currently investigating an issue that is preventing some Commerce features from loading.

### 2025-09-03 21:02 UTC: investigating
We're continuing to investigate an issue that is preventing some Commerce features from loading.

### 2025-09-03 21:16 UTC: investigating
We're continuing to investigate an issue that is preventing some Commerce features from loading.

### 2025-09-03 21:32 UTC: investigating
We're continuing to investigate an issue that is preventing some Commerce features from loading.

### 2025-09-03 22:05 UTC: investigating
We have mitigated the issue that was preventing some Commerce features from loading.

### 2025-09-03 23:33 UTC: resolved
This incident has been resolved.

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