# Acuity Scheduling / 500 error

- Provider: [Squarespace](https://down.guide/squarespace)
- Level: confirmed
- Impact: Major outage
- lasted 28m
- started 2025-09-23 14:55 UTC
- id: DWN-90cbac4df0
- Official page: https://stspg.io/k1dly2qcvs8y

## Updates from Squarespace
### 2025-09-23 14:55 UTC: investigating
We are currently experiencing a service disruption.
Our Engineering team is working to identify the root cause and implement a solution.
We will provide an update as soon as possible.

### 2025-09-23 15:02 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-09-23 15:24 UTC: resolved
The incident has been resolved.

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