# Acuity Scheduling / 500 error on direct calendar links

- Provider: [Squarespace](https://down.guide/squarespace)
- Level: confirmed
- Impact: Degraded
- lasted 8m
- started 2025-09-16 18:04 UTC
- id: DWN-a0c4503032
- Official page: https://stspg.io/wt2ryw5pvl7d

## Updates from Squarespace
### 2025-09-16 18:04 UTC: investigating
Some users may encounter a 500 error when using a direct calendar link. We are currently investigating this issue.

### 2025-09-16 18:10 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-09-16 18:12 UTC: resolved
This incident has been resolved.

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