# Unable to create new sites and purchase or modify non-website subscriptions

- Provider: [Squarespace](https://down.guide/squarespace)
- Level: confirmed
- Impact: Major outage
- lasted 1h 31m
- started 2026-04-28 10:17 UTC
- Site Editing
- id: DWN-d4904fcd8f
- Official page: https://stspg.io/k9g86rq8kjh1

## Updates from Squarespace
### 2026-04-28 10:17 UTC: investigating
This might include:
- Not being able to create a new website using template store / blank template.
- Not being able to register a new domain name. 
- Not being able to purchase or modify subscriptions.

### 2026-04-28 11:31 UTC: identified
The issue has been identified and a fix has been implemented.

### 2026-04-28 11:43 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-28 11:48 UTC: resolved
This incident has been resolved.

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