# Acuity Scheduling / Slow loading or 500 errors

- Provider: [Squarespace](https://down.guide/squarespace)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 51m
- started 2025-10-29 17:40 UTC
- Acuity Scheduling
- id: DWN-f199693c81
- Official page: https://stspg.io/gngwd0ccwv37

## Updates from Squarespace
### 2025-10-29 17:40 UTC: investigating
Some customers may experience slow loading or 500 errors when logging in or taking actions in Acuity.

### 2025-10-29 21:31 UTC: resolved
This incident has been resolved.

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