# Clients are unable to redeem coupons at checkout on the Acuity Client Scheduling Page

- Provider: [Squarespace](https://down.guide/squarespace)
- Level: confirmed
- Impact: Operational
- lasted 15m
- started 2025-11-20 18:02 UTC
- Acuity Scheduling
- id: DWN-f46572c350
- Official page: https://stspg.io/m4wg72rsjljp

## Updates from Squarespace
### 2025-11-20 18:02 UTC: investigating
We are currently investigating this issue.

### 2025-11-20 18:14 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-11-20 18:16 UTC: resolved
This incident has been resolved.

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