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Statsig

Issues for Server SDKs in US-EAST and US-WEST

Partial outage Lasted 1h 23m · started · Statsig's page

Level
confirmed
Worst impact
Partial outage
Components
US West 1, US East 1
Regions
us

What to do

  • Check whether you use Statsig US West 1, US East 1 in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 23m it lasted.

    Anything that failed between 2026-01-24 00:00 UTC and 2026-01-24 01:23 UTC may need a replay.
  • Subscribe to Statsig's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=statsig works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Statsig 2

  1. investigating

    We’ve identified increased error rates for Server SDKs initializing/syncing updates in the US-EAST and US-WEST regions starting around 16:00 PST. We are actively investigating the issue.

    provider

  2. resolved

    Resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1f53365a80

Is Statsig still down?

No, this incident was resolved 2026-01-24 01:23 UTC. For Statsig's live state, see https://down.guide/statsig.

How long did it last?

1h 23m, from 2026-01-24 00:00 UTC to 2026-01-24 01:23 UTC, by the times Statsig posted.

What was affected?

Statsig named US West 1, US East 1 in us.

What caused it?

Statsig hasn't published a root cause. If it does, it shows here.

Where does this come from?

Statsig's official status page, https://status.statsig.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.