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Statsig

Misconfiguration on consoleapi and event processing services

Partial outage Lasted 3d 10h · started · Statsig's page

Level
confirmed
Worst impact
Partial outage
Components
Console API, Event Forwarding Pipeline (Warehouse Native)
Down Index
36of 100

What to do

  • Check whether you use Statsig Console API, Event Forwarding Pipeline (Warehouse Native). Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3d 10h it lasted.

    Anything that failed between 2025-09-19 08:00 UTC and 2025-09-22 18:31 UTC may need a replay.
  • Subscribe to Statsig's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=statsig works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Statsig 2

  1. investigating

    There was a configuration issue affecting some companies that use the Console API and the RevenueCat, Amplitude, and Rudderstack incoming integrations, causing some requests to be processed incorrectly. This issue has been mitigated. Events sent to the above integrations will be replayed. Mitigated: 09/22/2025 11:31:00 GMT-0700 (Pacific Daylight Time)

    provider

  2. resolved

    Resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6dfd79dcda

Is Statsig still down?

No, this incident was resolved 2025-09-22 18:31 UTC. For Statsig's live state, see https://down.guide/statsig.

How long did it last?

3d 10h, from 2025-09-19 08:00 UTC to 2025-09-22 18:31 UTC, by the times Statsig posted.

What was affected?

Statsig named Console API, Event Forwarding Pipeline (Warehouse Native).

What caused it?

Statsig hasn't published a root cause. If it does, it shows here.

Where does this come from?

Statsig's official status page, https://status.statsig.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.