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Statsig

5xx Spike for Client SDK Initialization

Partial outage Lasted 11m · started · Statsig's page

Level
confirmed
Worst impact
Partial outage
Components
US East 1
Regions
us
Down Index
28of 100

What to do

  • Check whether you use Statsig US East 1 in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 11m it lasted.

    Anything that failed between 2025-07-18 15:10 UTC and 2025-07-18 15:21 UTC may need a replay.
  • Subscribe to Statsig's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=statsig works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Statsig 2

  1. investigating

    At approximately, 8:10AM PST, we detected a growing rate of 5xx in our US East region. We have shifted traffic, and expect things to recover fully in a few minutes. Mitigated: 07/18/2025 08:21:00 GMT-0700 (Pacific Daylight Time): The traffic shift has completed and things should be recovered. Update: 10:49AM PST, the rootcause was identified to be a GCP Outage: https://status.cloud.google.com/incidents/8cY8jdUpEGGbsSMSQk7J

    provider

  2. resolved

    Resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-79d2308a3d

Is Statsig still down?

No, this incident was resolved 2025-07-18 15:21 UTC. For Statsig's live state, see https://down.guide/statsig.

How long did it last?

11m, from 2025-07-18 15:10 UTC to 2025-07-18 15:21 UTC, by the times Statsig posted.

What was affected?

Statsig named US East 1 in us.

What caused it?

Statsig hasn't published a root cause. If it does, it shows here.

Where does this come from?

Statsig's official status page, https://status.statsig.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.