- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Europe West 1
- Regions
- eu
What to do
Check whether you use Statsig Europe West 1 in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3m it lasted.
Anything that failed between 2025-07-04 19:25 UTC and 2025-07-04 19:28 UTC may need a replay.Subscribe to Statsig's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=statsig works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Statsig 2
- investigating
**07/04/2025 12:28 PDT Mitigated**: We have mitigated the elevated 5xx error rates for client SDK initialization in the EU-West region. **07/04/2025 12:25 PDT Investigating**: Started observing elevated 5xx error rates for client SDK initialization in the EU-West region.
provider
- resolved
Resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-aa1099bdc9
Is Statsig still down?
No, this incident was resolved 2025-07-04 19:28 UTC. For Statsig's live state, see https://down.guide/statsig.
How long did it last?
3m, from 2025-07-04 19:25 UTC to 2025-07-04 19:28 UTC, by the times Statsig posted.
What was affected?
Statsig named Europe West 1 in eu.
What caused it?
Statsig hasn't published a root cause. If it does, it shows here.
Where does this come from?
Statsig's official status page, https://status.statsig.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.