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Statsig

Config Propagation Delay and Increased Error Rates for Console API

Partial outage Lasted 2h 14m · started · Statsig's page

Level
confirmed
Worst impact
Partial outage
Components
US West 1, US East 1, US East 5, Europe West 1, Console API, Asia Southeast 1
Regions
apac, eu, us
Down Index
41of 100

What to do

  • Check whether you use Statsig US West 1, US East 1, US East 5, Europe West 1 and 2 more in apac, eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 14m it lasted.

    Anything that failed between 2026-05-02 01:01 UTC and 2026-05-02 03:15 UTC may need a replay.
  • Subscribe to Statsig's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=statsig works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Statsig 2

  1. investigating

    We are investigating elevated error rates affecting the Console API, along with delayed propagation for some configuration changes. Our team has identified the issue and is actively working to restore normal service. Mitigated: 05/01/2026 20:15:00 GMT-0700 (Pacific Daylight Time)

    provider

  2. resolved

    Resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d0c46b85bc

Is Statsig still down?

No, this incident was resolved 2026-05-02 03:15 UTC. For Statsig's live state, see https://down.guide/statsig.

How long did it last?

2h 14m, from 2026-05-02 01:01 UTC to 2026-05-02 03:15 UTC, by the times Statsig posted.

What was affected?

Statsig named US West 1, US East 1, US East 5, Europe West 1 and 2 more in apac, eu, us.

What caused it?

Statsig hasn't published a root cause. If it does, it shows here.

Where does this come from?

Statsig's official status page, https://status.statsig.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.