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Statsig

Elevated 5xx for Event Ingestion US East and EU West

Partial outage Lasted 17m · started · Statsig's page

Level
confirmed
Worst impact
Partial outage
Components
Log Event API
Regions
eu, us

What to do

  • Check whether you use Statsig Log Event API in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 17m it lasted.

    Anything that failed between 2025-06-06 18:53 UTC and 2025-06-06 19:10 UTC may need a replay.
  • Subscribe to Statsig's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=statsig works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Statsig 2

  1. investigating

    **06/06/2025 12:10 PDT Mitigated**: US East1 has been fully drained, and customers should see normal levels of 5xx again. **06/06/2025 12:01 PDT Investigating**: EU West has fully recovered, and traffic in US East is showing signs of improvement. **06/06/2025 11:53 PDT Investigating**: Elevated 5xx errors are occurring in the US East and EU West regions, with the recovery process underway.

    provider

  2. resolved

    Resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-dcdd3f329a

Is Statsig still down?

No, this incident was resolved 2025-06-06 19:10 UTC. For Statsig's live state, see https://down.guide/statsig.

How long did it last?

17m, from 2025-06-06 18:53 UTC to 2025-06-06 19:10 UTC, by the times Statsig posted.

What was affected?

Statsig named Log Event API in eu, us.

What caused it?

Statsig hasn't published a root cause. If it does, it shows here.

Where does this come from?

Statsig's official status page, https://status.statsig.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.