# Client SDK Initialization and Event Logging Unavailable for 5 minutes

- Provider: [Statsig](https://down.guide/statsig)
- Level: confirmed
- Impact: Major outage
- lasted 5m
- started 2025-11-07 00:33 UTC
- US West 1, US East 1, US East 5 +3
- apac, eu, us
- id: DWN-f9d61348be
- Official page: https://stspg.io/w953s17ytbmh

## Updates from Statsig
### 2025-11-07 00:33 UTC: investigating
The engineering team is currently investigating. We are seeing high unavailability from 4:33PM PST, but mostly recovered by 4:38PM PST. Client SDK Initialization failed to initialize during this time period for a majority of requests, and event logging calls failed as well. However, we expect that most events will be recoverable due to SDK level retries.
Mitigated: 11/06/2025 16:40:00 GMT-0800 (Pacific Standard Time)

### 2025-11-07 00:38 UTC: resolved
Resolved.

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