# Problems logging in to the app

- Provider: [StatusCake](https://down.guide/statuscake)
- Level: confirmed
- Impact: Degraded
- lasted 9m
- started 2023-01-09 09:12 UTC
- Main Website
- id: DWN-101e6ab096
- Official page: https://stspg.io/z2m6ljvm5w0j

## Updates from StatusCake
### 2023-01-09 09:12 UTC: investigating
We're seeing some customers getting issues logging into the app, with a bad gateway error. We are currently investigating this and hope to have a resolution as soon as possible

### 2023-01-09 09:21 UTC: resolved
This incident has been resolved, the problem occurred due to an unexpected configuration change with a core provider. We will be reviewing the relevant component for reliability going forwards.

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