# Disruption to testing for some users

- Provider: [StatusCake](https://down.guide/statuscake)
- Level: confirmed
- Impact: Partial outage
- lasted 1d 21h
- started 2024-11-12 21:33 UTC
- Main Website, API, Uptime
- id: DWN-2dd447bf9a
- Official page: https://stspg.io/wznxmbl78xmb

## Updates from StatusCake
### 2024-11-12 21:33 UTC: investigating
We have received reports from users that some Uptime type tests are failing to run, we are currently investigating this on our side.

### 2024-11-12 21:38 UTC: investigating
We expect some short app outages as we attempt to apply possible fixes, it may not be possible to access the app for 1-2 minutes while these fixes are applied.

### 2024-11-12 22:12 UTC: investigating
We are continuing to investigate the issue, users will now see some periods where it is not possible to access the app. We will keep these as short of possible while we seek a fix.

### 2024-11-13 01:14 UTC: investigating
We apologise for the continued disruption, we continue to investigate this and hope for a resolution shortly.

### 2024-11-13 05:02 UTC: monitoring
We've identified and remediated the issue and are monitoring the infrastructure

### 2024-11-14 18:59 UTC: resolved
This incident has been resolved.

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