Problems with Web App and API access

What to do

• Check whether you use StatusCake Main Website, API, StatusCake Pages. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 34m it lasted.

  Anything that failed between 2021-09-12 22:54 UTC and 2021-09-12 23:28 UTC may need a replay.

• Subscribe to StatusCake's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=statuscake works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from StatusCake 6

1. investigatingSep 12, 2021, 10:54 PM UTC

   We're seeing improvements and a return of service, we continue to monitor the situation

   provider

2. investigatingSep 12, 2021, 11:01 PM UTC

   One of our Server providers is currently experiencing external server latency issues which is causing problems with web app access and API usage for some users, we’re monitoring the situation, and attempting to keep all services running while we await a resolution

   provider

3. monitoringSep 12, 2021, 11:02 PM UTC

   A fix has been implemented and we are monitoring the results.

   provider

4. monitoringSep 12, 2021, 11:17 PM UTC

   We are seeing large improvements across systems currently. Access to the app (app.statuscake.com), and the API are more stable. StatusCake Pages are now loading without issues. As this is a 3rd party issue, we will continue to monitor it. Thank you for your patience.

   provider

5. monitoringSep 12, 2021, 11:26 PM UTC

   All affected systems are back up and running. Thank you for your patience.

   provider

6. resolvedSep 12, 2021, 11:28 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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