# Access issues on web app

- Provider: [StatusCake](https://down.guide/statuscake)
- Level: confirmed
- Impact: Partial outage
- lasted 9m
- started 2023-08-09 10:06 UTC
- Main Website, StatusCake Pages
- id: DWN-a6b80ee09a
- Official page: https://stspg.io/z5lp9xs56p3g

## Updates from StatusCake
### 2023-08-09 10:06 UTC: investigating
We are currently investigating this issue following reports that some users are unable to access the web app, we hope to have this resolved quickly.

### 2023-08-09 10:16 UTC: resolved
We have identified and resolved the issue, this was related to a temporary networking error, all users will be able to log in to the app successfully once more.

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