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StatusCake

App, and Services facing heavy networking issues

Partial outage Lasted 1h 22m · started · StatusCake's page

Level
confirmed
Worst impact
Partial outage
Components
Main Website, API, StatusCake Pages
Regions
eu
Down Index
34of 100

What to do

  • Check whether you use StatusCake Main Website, API, StatusCake Pages in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 22m it lasted.

    Anything that failed between 2022-08-02 21:39 UTC and 2022-08-02 23:02 UTC may need a replay.
  • Subscribe to StatusCake's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=statuscake works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from StatusCake 8

  1. identified

    Our main server provider is implementing emergency maintenance to fix issues that occured 24 hours ago across their systems. We were told there would be no network downtime but unfortunately they are sufferring from high network loss. We are in communication with them in order to understand the situation and will update further here.

    provider

  2. identified

    Identified - The server provider has identified the cause of this incident as a power issue and are working in London to restore normal connectivity as soon as possible.

    provider

  3. identified

    We understand that the datacenter (hosting multiple server providers) has been hit with a power outage. They are currently working with the centre staff to get systems back up and running

    provider

  4. monitoring

    The datacenter has restored power, and we are actively monitoring all services to ensure all systems are back up an running.

    provider

  5. monitoring

    We are continuing to monitor for any further issues.

    provider

  6. monitoring

    We are continuing to monitor for any further issues.

    provider

  7. monitoring

    We are continuing to monitor for any further issues.

    provider

  8. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c87e3d5c07

Is StatusCake still down?

No, this incident was resolved 2022-08-02 23:02 UTC. For StatusCake's live state, see https://down.guide/statuscake.

How long did it last?

1h 22m, from 2022-08-02 21:39 UTC to 2022-08-02 23:02 UTC, by the times StatusCake posted.

What was affected?

StatusCake named Main Website, API, StatusCake Pages in eu.

What caused it?

StatusCake hasn't published a root cause. If it does, it shows here.

Where does this come from?

StatusCake's official status page, https://status.statuscake.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.