# App, and Services facing heavy networking issues

- Provider: [StatusCake](https://down.guide/statuscake)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 22m
- started 2022-08-02 21:39 UTC
- Main Website, API, StatusCake Pages
- eu
- id: DWN-c87e3d5c07
- Official page: https://stspg.io/3d9bwxh8jxq3

## Updates from StatusCake
### 2022-08-02 21:39 UTC: identified
Our main server provider is implementing emergency maintenance to fix issues that occured 24 hours ago across their systems. We were told there would be no network downtime but unfortunately they are sufferring from high network loss. 
We are in communication with them in order to understand the situation and will update further here.

### 2022-08-02 21:58 UTC: identified
Identified - The server provider has identified the cause of this incident as a power issue and are working in London to restore normal connectivity as soon as possible.

### 2022-08-02 22:19 UTC: identified
We understand that the datacenter (hosting multiple server providers) has been hit with a power outage. They are currently working with the centre staff to get systems back up and running

### 2022-08-02 22:25 UTC: monitoring
The datacenter has restored power, and we are actively monitoring all services to ensure all systems are back up an running.

### 2022-08-02 22:32 UTC: monitoring
We are continuing to monitor for any further issues.

### 2022-08-02 22:40 UTC: monitoring
We are continuing to monitor for any further issues.

### 2022-08-02 22:47 UTC: monitoring
We are continuing to monitor for any further issues.

### 2022-08-02 23:02 UTC: resolved
This incident has been resolved.

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