# Degraded service in the Stockholm region

- Provider: [StatusCake](https://down.guide/statuscake)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 29m
- started 2024-11-01 13:30 UTC
- Uptime
- eu
- id: DWN-d8e8a73f49
- Official page: https://stspg.io/qy6fvjns7thh

## Updates from StatusCake
### 2024-11-01 13:30 UTC: identified
The issue has been identified with one of our hosting providers and we're currently working with them to resolve the issue.

### 2024-11-01 13:31 UTC: identified
Our monitoring location in Stockholm, Sweden (IP: 13.48.238.157) is currently unavailable due to an external block on our outbound connections. As a result, any uptime tests previously assigned to this location will temporarily be run from alternative locations outside of Sweden.
We apologise for any inconvenience this may cause to customers relying on Swedish-based monitoring. Our team is actively working to resolve this issue, and we appreciate your understanding and patience during this time.
Further updates will be provided as they become available.

### 2024-11-01 15:59 UTC: resolved
The issue with the hosting provider has been resolved and the Stockholm region is now operational.

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