# Intermittent errors during login for some customers

- Provider: [Atlassian Statuspage](https://down.guide/statuspage)
- Level: confirmed
- Impact: Degraded
- lasted 1h 13m
- started 2023-08-30 05:03 UTC
- Web Portal, Billing, Signup
- id: DWN-0d0a196042
- Official page: http://mstspg.co/pyxsfkv9hnmg

## Updates from Atlassian Statuspage
### 2023-08-30 05:03 UTC: identified
We have identified issues with our login system. To unblock customer login we have temporarily enabled alternate login flows for the manage portal. We will continue to monitor the situation and provide further details as we investigate further.

### 2023-08-30 06:16 UTC: resolved
This incident has been resolved.

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