# Intermittent errors during login for some customers

- Provider: [Atlassian Statuspage](https://down.guide/statuspage)
- Level: confirmed
- Impact: Degraded
- lasted 4h 8m
- started 2023-07-06 09:18 UTC
- Web Portal
- id: DWN-0ec041f328
- Official page: http://mstspg.co/sbrlxzwsdbv6

## Updates from Atlassian Statuspage
### 2023-07-06 09:18 UTC: investigating
We are investigating reports of intermittent errors during login for some customers using Statuspage. We will provide more details once we identify the root cause.

### 2023-07-06 09:28 UTC: identified
We have identified issues with our login system. To unblock customer login we have temporarily enabled alternate login flows for the manage portal. We will continue to monitor the situation and provide further details as we investigate further.

### 2023-07-06 13:14 UTC: monitoring
A fix has been implemented, we are seeing recovery and continuing to monitor the incident.

### 2023-07-06 13:26 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).