- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Authenticated API
- Down Index
- 31of 100
What to do
Check whether you use Atlassian Statuspage Authenticated API. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 44m it lasted.
Anything that failed between 2026-02-02 10:56 UTC and 2026-02-02 16:40 UTC may need a replay.Subscribe to Atlassian Statuspage's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=statuspage works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Atlassian Statuspage 4
- identified
Customers may be experiencing issues accessing Statuspage via the API due to the deprecation of existing keys. Our team is actively working on the fix and will provide an update soon. In the meantime, as a workaround, please generate new credentials with a Statuspage API key and update your integrations accordingly.
provider
- monitoring
We have started rolling out a fix and are currently monitoring its impact. We’ll share an update as soon as the issue has been fully resolved.
provider
- resolved
The incident has been resolved.
provider
- postmortem
On 2 February 2026 between 08:52 and 16:40 UTC, some Statuspage customers’ API-based integrations started failing with authorization errors when a planned cleanup of old API keys unintentionally disabled new keys as well. Statuspage UI and core product functions remained available. We provided a workaround by creating new API keys and then fully restored affected keys from a point‑in‑time database backup. We are implementing safeguards around bulk key operations, improved detection of abnormal API error rates, and stronger operational checks for similar maintenance activities to reduce the likelihood and duration of similar incidents in the future.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-ef0489ac7d
Is Atlassian Statuspage still down?
No, this incident was resolved 2026-02-02 16:40 UTC. For Atlassian Statuspage's live state, see https://down.guide/statuspage.
How long did it last?
5h 44m, from 2026-02-02 10:56 UTC to 2026-02-02 16:40 UTC, by the times Atlassian Statuspage posted.
What was affected?
Atlassian Statuspage named Authenticated API.
What caused it?
Atlassian Statuspage hasn't published a root cause. If it does, it shows here.
Where does this come from?
Atlassian Statuspage's official status page, https://metastatuspage.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.