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Stitch

Abnormal Extraction Behavior

Degraded Lasted 5h 4m · started · Stitch's page

Level
confirmed
Worst impact
Degraded
Components
app.stitchdata.com
Down Index
23of 100

What to do

  • Check whether you use Stitch app.stitchdata.com. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 4m it lasted.

    Anything that failed between 2020-01-17 12:56 UTC and 2020-01-17 18:01 UTC may need a replay.
  • Subscribe to Stitch's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=stitch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Stitch 3

  1. identified

    A subset of source integrations impacted by the previous connection issue are experiencing long running extractions or are not showing progress within extraction jobs. Our team is deploying an update to correct this behavior.

    provider

  2. monitoring

    The fix deployed by our team appears to have corrected internal server errors that were occurring, where subsequent extraction jobs have continued to begin and complete successfully. We're continuing to monitor affected source integrations.

    provider

  3. resolved

    Integrations that were previously affected have continued to run and complete successfully. No data was lost as an effect of this incident.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-23ac0bd0be

Is Stitch still down?

No, this incident was resolved 2020-01-17 18:01 UTC. For Stitch's live state, see https://down.guide/stitch.

How long did it last?

5h 4m, from 2020-01-17 12:56 UTC to 2020-01-17 18:01 UTC, by the times Stitch posted.

What was affected?

Stitch named app.stitchdata.com.

What caused it?

Stitch hasn't published a root cause. If it does, it shows here.

Where does this come from?

Stitch's official status page, https://status.stitchdata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.