# Degraded Performance In App

- Provider: [Stitch](https://down.guide/stitch)
- Level: confirmed
- Impact: Degraded
- lasted 59m
- started 2021-12-15 15:43 UTC
- app.stitchdata.com
- id: DWN-2cb0f4d633
- Official page: https://stspg.io/9220p6hplhrk

## Updates from Stitch
### 2021-12-15 15:43 UTC: investigating
We are currently investigating increased latency in app loads. Extractions and load jobs are running as expected.

### 2021-12-15 15:58 UTC: identified
App loading times are currently being affected by an issue impacting a third-party service provider.

### 2021-12-15 16:10 UTC: monitoring
App loading times have returned to normal and we are monitoring requests sent to our third-party service provider.

### 2021-12-15 16:41 UTC: resolved
This incident has been resolved. App loading times are back to normal and our third-party service provider has resolved the issue.

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