# Facebook Ads Authentication Issue

- Provider: [Stitch](https://down.guide/stitch)
- Level: confirmed
- Impact: Degraded
- lasted 3h 18m
- started 2020-02-06 12:54 UTC
- api.stitchdata.com, app.stitchdata.com
- id: DWN-2cb872c0cf
- Official page: http://stspg.io/jwpmyyj6x0ff

## Updates from Stitch
### 2020-02-06 12:54 UTC: investigating
Users are reporting an error from Facebook Ads during authentication processes that indicate the source ad account cannot be located, which is preventing extraction from occurring.
Our engineering team is investigating this behavior.

### 2020-02-06 15:15 UTC: monitoring
Facebook's team is reporting a partial outage that results in the behavior exhibited by our integrations that can be viewed here: https://developers.facebook.com/status/issues/470651240279373/
They've deployed a fix and our team is continuing to monitor the situation as extractions resume normal functionality.

### 2020-02-06 16:12 UTC: resolved
Facebook Ads integrations have returned to normal functionality.

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