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Stitch

Transient Redshift Loading Errors

Degraded Lasted 1d 14h · started · Stitch's page

Level
confirmed
Worst impact
Degraded
Components
app.stitchdata.com
Down Index
25of 100

What to do

  • Check whether you use Stitch app.stitchdata.com. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 14h it lasted.

    Anything that failed between 2020-04-01 22:22 UTC and 2020-04-03 12:38 UTC may need a replay.
  • Subscribe to Stitch's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=stitch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Stitch 4

  1. investigating

    Our engineering team is currently investigating transient loading errors affecting a subset of accounts working with Redshift destinations. A small percentage of loading processes for this destination may experience intermittent loading errors.

    provider

  2. identified

    Our team has identified an issue stemming from logic used to handle Primary Key fields that are nested maps, which increased the workload on loading services. We're currently working to implement a fix for this behavior.

    provider

  3. monitoring

    Our team deployed a fix for this issue circa 19:50 UTC, and Redshift loading functionality has remained at normal levels since then. We're continuing to monitor loading behaviors at this time.

    provider

  4. resolved

    Redshift loading functionality has remained at normal levels, and there have been no recurrences of this error since the fix was deployed.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6401de799f

Is Stitch still down?

No, this incident was resolved 2020-04-03 12:38 UTC. For Stitch's live state, see https://down.guide/stitch.

How long did it last?

1d 14h, from 2020-04-01 22:22 UTC to 2020-04-03 12:38 UTC, by the times Stitch posted.

What was affected?

Stitch named app.stitchdata.com.

What caused it?

Stitch hasn't published a root cause. If it does, it shows here.

Where does this come from?

Stitch's official status page, https://status.stitchdata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.