# Transient Redshift Loading Errors

- Provider: [Stitch](https://down.guide/stitch)
- Level: confirmed
- Impact: Degraded
- lasted 1d 14h
- started 2020-04-01 22:22 UTC
- app.stitchdata.com
- id: DWN-6401de799f
- Official page: http://stspg.io/5wbhdc1xs1c1

## Updates from Stitch
### 2020-04-01 22:22 UTC: investigating
Our engineering team is currently investigating transient loading errors affecting a subset of accounts working with Redshift destinations.
A small percentage of loading processes for this destination may experience intermittent loading errors.

### 2020-04-02 15:48 UTC: identified
Our team has identified an issue stemming from logic used to handle Primary Key fields that are nested maps, which increased the workload on loading services.
We're currently working to implement a fix for this behavior.

### 2020-04-02 22:11 UTC: monitoring
Our team deployed a fix for this issue circa 19:50 UTC, and Redshift loading functionality has remained at normal levels since then.
We're continuing to monitor loading behaviors at this time.

### 2020-04-03 12:38 UTC: resolved
Redshift loading functionality has remained at normal levels, and there have been no recurrences of this error since the fix was deployed.

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