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Stitch

App Page Loading and Job Scheduling

Partial outage Lasted 5h 10m · started · Stitch's page

Level
confirmed
Worst impact
Partial outage
Components
api.stitchdata.com, app.stitchdata.com
Down Index
35of 100

What to do

  • Check whether you use Stitch api.stitchdata.com, app.stitchdata.com. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 10m it lasted.

    Anything that failed between 2021-10-08 13:13 UTC and 2021-10-08 18:24 UTC may need a replay.
  • Subscribe to Stitch's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=stitch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Stitch 6

  1. investigating

    We are investigating an issue that is causing page load failures and job scheduling delays.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. identified

    Our team has confirmed this issue is related to a cache repopulation process imposing heavy load on the system. We are working to implement a mitigation.

    provider

  4. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  5. monitoring

    We are continuing to monitor for any further issues.

    provider

  6. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8a9154aecc

Is Stitch still down?

No, this incident was resolved 2021-10-08 18:24 UTC. For Stitch's live state, see https://down.guide/stitch.

How long did it last?

5h 10m, from 2021-10-08 13:13 UTC to 2021-10-08 18:24 UTC, by the times Stitch posted.

What was affected?

Stitch named api.stitchdata.com, app.stitchdata.com.

What caused it?

Stitch hasn't published a root cause. If it does, it shows here.

Where does this come from?

Stitch's official status page, https://status.stitchdata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.