# App Page Loading and Job Scheduling

- Provider: [Stitch](https://down.guide/stitch)
- Level: confirmed
- Impact: Partial outage
- lasted 5h 10m
- started 2021-10-08 13:13 UTC
- api.stitchdata.com, app.stitchdata.com
- id: DWN-8a9154aecc
- Official page: https://stspg.io/fp3c2rbyyc04

## Updates from Stitch
### 2021-10-08 13:13 UTC: investigating
We are investigating an issue that is causing page load failures and job scheduling delays.

### 2021-10-08 14:09 UTC: identified
The issue has been identified and a fix is being implemented.

### 2021-10-08 15:21 UTC: identified
Our team has confirmed this issue is related to a cache repopulation process imposing heavy load on the system. We are working to implement a mitigation.

### 2021-10-08 17:10 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2021-10-08 17:10 UTC: monitoring
We are continuing to monitor for any further issues.

### 2021-10-08 18:24 UTC: resolved
This incident has been resolved.

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