# Shopify API Errors

- Provider: [Stitch](https://down.guide/stitch)
- Level: confirmed
- Impact: Degraded
- lasted 2d 16h
- started 2023-09-08 22:14 UTC
- id: DWN-a524a352fb
- Official page: https://stspg.io/r8rw1y346gcj

## Updates from Stitch
### 2023-09-08 22:14 UTC: investigating
Our Shopify integration is experiencing elevated error rates reaching the Shopify API. Our team is troubleshooting the issue and reaching out to Shopify for more information and to resolve the error as soon as possible

### 2023-09-09 00:21 UTC: identified
We have identified the issue and waiting for partner to rectify/resolve the issue

### 2023-09-09 03:23 UTC: monitoring
A work around has been provided for customers

### 2023-09-11 15:14 UTC: resolved
This incident has been resolved

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