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Stitch

Google Analytics Extraction Errors

Partial outage Lasted 4h 1m · started · Stitch's page

Level
confirmed
Worst impact
Partial outage
Components
app.stitchdata.com
Down Index
33of 100

What to do

  • Check whether you use Stitch app.stitchdata.com. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 1m it lasted.

    Anything that failed between 2021-07-20 13:32 UTC and 2021-07-20 17:33 UTC may need a replay.
  • Subscribe to Stitch's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=stitch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Stitch 3

  1. identified

    Our R&D team has identified that an asset retrieved from Google's API that is used for metric and dimension identification and compatibility has been resulting in a 404 response page. They're currently evaluating potential local resolutions until a time at which API calls to Google return the asset successfully. Until resolved, this error will prevent the creation of new Google Analytics integrations and extraction for existing Google Analytics integrations. Configurations and stored bookmarks for existing Google Analytics integrations are unaffected.

    provider

  2. monitoring

    We've released an update to our Google Analytics integration to mitigate failure scenarios when retrieving metric and dimension compatibility information from Google. Attempts to set up new Google Analytics integrations and extractions from existing Google Analytics integrations are no longer impacted by this issue, and we're continuing to monitor success rates.

    provider

  3. resolved

    Success rates for Google Analytics extractions and configurations have returned to normal and remained stable.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-af7e10d321

Is Stitch still down?

No, this incident was resolved 2021-07-20 17:33 UTC. For Stitch's live state, see https://down.guide/stitch.

How long did it last?

4h 1m, from 2021-07-20 13:32 UTC to 2021-07-20 17:33 UTC, by the times Stitch posted.

What was affected?

Stitch named app.stitchdata.com.

What caused it?

Stitch hasn't published a root cause. If it does, it shows here.

Where does this come from?

Stitch's official status page, https://status.stitchdata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.